Üçkardeşler Tekstil attaches great importance to planning and preparatory work carried out prior to production in order to manufacture the orders timely and according to the expectations of the customers with high quality standards. Thanks to the pre-production works carried out by an expert team in coordination with the related departments and customers, the customers’ expectations are understood correctly, the required materials for the orders are supplied accurately and duly, and all the necessary planning and organization works required to manufacture the order smoothly and on time are completed with great care before the production stage.

All the activities at Üçkardeşler Tekstil are carried out by expert operators who have the necessary knowledge, skills and experience. The competencies of the operators working on specific operations are continuously measured, and only those who have reached the required level of competence are allowed to work in the production. Ability tests carried out in recruitment of new personnel, orientation and general garment operator trainings given to newly recruited personnel for two months, in-service training for existing personnel, career planning, performance tracking and reward systems are some of the applications to ensure that all the employees at Üçkardeşler Tekstil are competent to perform their own operations in the best way.

Üçkardeşler Tekstil strives to make sure that all works within the company are carried out with high quality standards regardless of whom it is for and whether the order is small or large. For this reason, a total quality management approach is used for all works. High quality is demanded in all the processes ranging from material selection to performing cutting and sewing operations, from shipment to customer relations; therefore, harmony and aesthetics are given importance in the details.

IT and ERP systems are always utilized at Üçkardeşler Tekstil in the planning, execution, and management of all the production processes, in the coordination and communication between the departments, and in determining the productivity and quality performances of the employees. IT and ERP system infrastructures are continuously developed and updated, depending on the emerging needs and innovations by the R&D department established as an independent unit within the company.

The production at Üçkardeşler Tekstil is carried out by the state-of-the-art machines working at high quality and performance. The machines with well-known brands such as Bullmer, Dürkopp Adler, Pfaff, Juki, Veit and Brisay are used in all the stages of production with necessary regular periodic maintenance. Thanks to the professional maintenance and repair services provided by a strong technical team consisting of mechanical engineers and technicians, the machines are continuously working at a superior level.

Üçkardeşler Tekstil desires to achieve lasting and sustainable customer satisfaction; therefore, it attaches great importance to fully understanding the needs of customers and to responding to these needs on time and accurately. Customer relations are built on values such as honesty, trust, transparency and confidentiality; and all kinds of information and technical supports are provided to the customers before, during, and after the production of their orders, thanks to the multifaceted customer services provided by expert customer representatives.